Refund policy
At Dabble, we want you to have a great experience.
If something isn't right with your order, please get in touch and we'll do our best to make it right.
Damaged or incorrect orders
If your order arrives damaged, defective, or we've sent the wrong item, please email us within 30 days of receiving your order at help@dabblehealth.co.nz.
We'll organise a replacement or refund as quickly as possible.
Food safety
Because Dabble Gummies are a food product, we can't accept returns or exchanges for products that have been opened, used, or consumed.
This helps us comply with food safety and hygiene requirements.
Change of mind
Because Dabble Gummies are a food product, we generally can't accept returns for change-of-mind purchases.
If you believe there are exceptional circumstances, please contact us and we'll review your request.
Refunds
Once we've received and inspected your return (where applicable), we'll let you know if your refund has been approved.
Approved refunds will be processed back to your original payment method.
Please allow a few business days for your bank to process the refund.
Need help?
Questions? We'd love to help.